Betarino Privacy Policy Overview
Start playingThis page summarises what is publicly known about data handling connected to Betarino, drawing only on information the operator itself publishes. Betarino is run by Ceshiroza Limitada, registered under number 3-102-909336 at an address in San Pedro, San Jose, Costa Rica, and holds an Online Gaming License (number ALSI-202408027-FI2) from the Gaming Board of Anjouan. A separate payment facilitator, Stellarix Tech Services Ltd, registered under HE 465292 in Limassol, Cyprus, is involved in processing transactions.
What Data Betarino Collects at Registration
Signing up for a Betarino account calls for a valid e-mail address and other mandatory details requested on the registration form. A username and password are set at the same stage. The operator permits only one account per household, device, IP address and computer, which means registration data is checked against existing records rather than treated in isolation.
Identity Verification and Document Handling at Betarino
Betarino's terms allow verification checks at several points: on a first withdrawal, when deposits are made, or when an account is being closed. Documents requested typically include a passport or national identity card, a utility bill, and copies of the debit or credit card used to deposit.
Additional checks can include a selfie showing the player holding the document next to their face, confirmation of the source of funds, a phone call to the number on file, or a video interview. Where documents are not in the Latin or Cyrillic alphabet, the operator reserves the right to request video verification instead. Players are given 30 days to submit requested paperwork, and the review team works to a 24-hour turnaround once documents are uploaded.
Payment and Financial Data at Betarino
Because withdrawals must be made through the same method used to deposit, Betarino's systems retain a record linking the two. Deposit options include credit cards, Visa, Mastercard, cryptocurrencies, EcoPayz, Interac, Instadebit and iDebit, and payout routes include Original Credit Transfer from Visa and Payment Transfer from Mastercard. Processing a refund request separately calls for photos of both sides of an ID document, proof of address dated within the last 90 days, and a bank statement.
Data Retention and Account Inactivity at Betarino
An account left inactive for 12 consecutive months attracts a monthly administrative fee of €10 or its equivalent, which implies account and balance records are kept open rather than deleted during that period. No further detail on retention periods for personal data is published in the material this portal has reviewed.
Support Channels Linked to Betarino
Players can reach the operator's support team by chat or e-mail, with cover available 24/7. This portal has no visibility into how that correspondence is stored or handled internally, since we are an independent information source rather than the operator itself.
Who This Portal Is and What It Does Not Do
betarinocasino.co.uk is an independent information portal and has no operational relationship with Betarino. We do not process registrations, payments or verification documents, and we hold no player data of any kind. Anything relating to an individual account, a data request, or a subject-access query needs to go through Betarino's own support channel, reachable by chat or e-mail, rather than through this site.
Responsible Gambling and Age Restriction
Access to gambling content of this kind is limited to adults aged 18 and over (18+). Anyone concerned about their own play, or about a device shared with someone under that age, can look at parental-control software such as Net Nanny or Qustodio as one practical step. Free, confidential support is available around the clock from the National Gambling Helpline on 0808 8020 133, run by GamCare, and self-exclusion across all licensed gambling sites in Britain can be arranged through GAMSTOP.